We appreciate improvement suggestions from our users. They help us better understand your needs and continuously improve our product.
When you send us a feature request, it is recorded by our support team and shared with the product team for review.
Please note that we cannot guarantee the implementation of a feature or provide a specific development timeline.
What happens after a feature request is submitted?
When you submit a suggestion or request a new feature:
The request is recorded by the support team.
It is forwarded to the product team for evaluation and consideration in product planning.
The product team reviews requests based on several criteria, such as user impact, alignment with the product vision, and development priorities.
All suggestions are reviewed, but they are not necessarily scheduled for development.
What information helps us better understand your request?
If you would like to submit an improvement request, it is helpful to provide as many details as possible, such as:
the problem you are currently experiencing
the result you would like to achieve
your specific use case
any workaround you currently use
This information helps our team better understand your need and evaluate the relevance of the request.
Can I track the progress of my request?
We record all improvement requests, but we are not always able to provide individual follow-ups for each one.
If an improvement is added to the product or announced in an update, it will usually be communicated in our release notes or product announcements.
Thank you for your contribution
User feedback plays an important role in the evolution of our product.
Even if not all suggestions can be implemented, they help guide our priorities and continuously improve the platform.