1. Can the Mobility Work team import my data?
Yes, our team can handle the import of your data upon request.
2. How does the import process work during deployment?
During the deployment phase, the initial imports are included in our support package. This is designed to make this step as quick and simple as possible for you.
3. What data can be imported?
You can request the import of:
- Users
- Tags (and tag groups)
- Equipment
- Sub-equipment
- Spare parts
- Maintenance history (tasks and activities)
4. What do I need to do to import my data?
If you have started using the tool, please contact support to explain your request. We will evaluate the request and provide feedback on the next steps.
5. What happens after the tool is set up?
Once the tool is set up and validated, additional imports can be done upon request.
6. How can I request additional imports?
To do this, simply contact our support through the "Help" button in your Mobility Work account or email us at help@mobility-work.com. We will be happy to evaluate your request.