Available for
- Roles: Administrator
- Plans: Starter, Premium, On Demand
To preserve the integrity of an employee’s action history when they decide to leave the company, we recommend not completely deleting the user's profile.
You can modify their email address to prevent login with that address. By doing this, you can retain all relevant data associated with the user, including their entire action history.
The data they were associated with during their time as a user will remain available and can still be reviewed. This helps maintain a record of their work and the actions they performed.
If the user held an Administrator or Technician role, you can simply modify their license type and convert it to Production or Service Provider. These two profile types are free. By making this change, not only do you preserve the history of the user who left the company, but you also free up a license for a new paying user. You can then invite the new user to join Mobility Work from the Colleagues menu. This ensures a smooth transition and continuity in operations.