English Translation:
Available for
- Roles: Administrator
- Plans: Starter, Premium, On Demand
An administrator has the ability to modify the information related to colleagues within their network. The administrator can use the edit button located next to each colleague's details that can be modified.
By clicking on this button, which is visually identifiable by a pencil icon, the administrator will be taken to the user's page. From there, the administrator has several options for making changes, including:
- The user's email address, which is essential for communication and notifications.
- The user's role, which defines permissions and responsibilities within the system.
- The labels associated with the user, which help categorize and organize users according to various criteria.
- The user's password, an essential element for ensuring account security.
When Can't the Admin Edit a User?
There are several situations where an administrator will not be able to modify a user:
The user has an administrator role
In this case, the user has elevated privileges, meaning they have the same ability as the administrator to make changes. As a result, the administrator cannot modify this user's information, as it could lead to conflicts or authority issues. However, this restriction is in place to maintain order and structure within the network.
The user has access to multiple networks
This situation can make it more complicated to modify the user's information. If a user is connected to multiple networks, changes made to their profile on one network may not reflect on the others, leading to inconsistencies and confusion. Therefore, an administrator cannot modify this user's information to avoid potential issues.
The user has not yet accepted the invitation
In this case, the user has not yet formally joined the network. This means their profile is not fully integrated into the system. As a result, an administrator cannot modify this profile's information because it is not officially part of the network yet.
In such a case, it would be appropriate for the administrator to ask the user to update their account information (such as their name, email address, and password) once they are logged in.
If the user cannot log in, it is best to follow the procedure for forgotten password or resend the invitation to the user.
How to Modify a Colleague’s First and Last Name?
The first and last name are private data that can only be modified by the account owners.
Therefore, if you need to change this information for a colleague, you should guide them to update it themselves in their account preferences (by clicking on their name in the main menu).