Available for
- Roles: Administrator, Technician, Service provider (if assigned on task)
- Plans: Starter, Premium, On Demand
An activity is defined as the set of actions performed in response to a maintenance request in a task. The technicians assigned to the task create this activity to document the operations carried out to resolve the described issue.
The task represents the problem, while the activity corresponds to the solution provided.
Information that can be entered for an activity includes: the date it was completed, the time it finished, and the time spent. It is also possible to add one or more meter readings, additional costs, and to record the spare parts used during the service call.
On the Premium and On demand plans, multiple reporters can be associated with the same activity.
Finally, you just need to save the activity and choose whether to mark the task as completed.