Available for
- Roles: Administrator, Technician, Production, Service Provider
- Plans: Premium, Advanced, Enterprise
Mobility Work keeps you informed of the events that concern you through the notification panel, browser notifications and some emails. This article presents the existing notifications, who receives them and what can be adjusted.
The notification panel
Click the notification icon at the top of the screen to open the side panel. Your network's tab groups your notifications by period (today, this week, last week, older); the news tab shows Mobility Work product announcements.
You can filter the display by category and mark all notifications as read. The filter only hides notifications on screen: it does not stop them from being sent.
Available notifications
- Tasks: a task has been assigned to you (directly or through your team), a task report is ready to view.
- Mentions: someone mentioned you in a comment or replied to your comment.
- Exports: your export is ready to download, or it failed.
- Stock: the quantity of a spare part has reached its minimum stock (administrators only, see below).
For task-specific notifications (email to assignees, notification on completion, maintenance plan observers), see the article on the types of notifications available for tasks.
Browser notifications
In the panel, click Enable browser notifications to receive an alert even when the Mobility Work tab is not displayed. To disable them later, change the site permission in your browser settings.
Can I turn off a notification?
There is no individual notification setting: each user automatically receives the notifications that concern them. Only the emails sent to assignees when an individual task is created can be adjusted (checkbox on the task, and default activation in the network settings by an administrator).
Spare part "minimum stock" alert
This notification is sent only to network administrators, as soon as the total quantity of a part (all locations combined) reaches or falls below its minimum stock. It is sent again after each consumption, consumption correction, inventory or external stock synchronization, as long as the quantity stays at or below the minimum stock (a restock does not trigger it again).
It cannot be turned off per user. To stop receiving it for a part, an administrator must remove the minimum stock of that part: clear the field, or use Remove the thresholds on the part's page.
⚠️ A minimum stock of 0 is not the same as no threshold: the alert is then sent as soon as the stock is empty.
Notification or webhook: what is the difference?
- A notification is displayed in Mobility Work (panel, browser) or sent by email to the users concerned.
- A webhook automatically sends the data of an event to an external system (ERP, Teams, Zapier, Make…). Webhooks are created by an administrator in the network menu › Network Settings › Integrations. They do not appear in the notification panel.
Example: to receive an email at another address or alert a supplier when a part falls below the minimum stock, use the corresponding webhook. See Email notification for minimum stock threshold using a webhook and Zapier.