Whether you want to upgrade your price plan to Ultimate, or you have just made this change and want to know all the features you will have access to from now on, discover the additional features available when changing from Premium to Ultimate plan (details of features below):
List of features
- Automated task creation (via API) => 50.000 tasks
- Automated inventory update (ERP or other tools) => 30.000 inventory values/month
- Support for the deployment of ERP and IoT integrations => optional (2.000€/day/person) + 2 days offered for 50 paid licenses or more
- BIM integration
- SLA on availability, support, bug handling (99%)
- Dedicated Customer Success Manager
- Audit Trail (21CFR11 compliant)
See the full list of features: https://mobility-work.com/pricing
Contact us to upgrade your plan: https://mobility-work.com/contact
Detail of the features
Integrations
- Automated task creation (by API)
The maximum limit on the number of tasks that can be automatically created through the API is increased from 200 to 50,000 for Ultimate customers.
Learn more about this integration
- Automated stock update (ERP or other tools)
The maximum limit of inventory values that can be automatically updated each month increases from 5,000 to 30,000 for Ultimate customers with native ERP integration.
Learn more about this integration
- Support for the deployment of ERP and IoT integrations
Ultimate customers can benefit from a support service for the deployment of ERP and IoT integrations, billed at €2,000/day/person + 2 free days from 50 paid licenses.
Please contact your Customer Success Manager for more information.
- BIM Integration
Please contact your Customer Success Manager for more information.
Support and SLAs
- SLA based on availability, support, bug fixes, etc.
Mobility Work guarantees an uptime of 95% for Premium customers and 99% for Ultimate customers (as per the terms of our Service Level Agreement or SLA). If this commitment is not met and your company is impacted in any way, your account will be credited with a "service credit" that will be used for future payments.
- Dedicated Customer Success Manager
Ultimate users benefit from direct contact with their dedicated Customer Success, and also have access to telephone support.
Security
- Audit Trail (21CFR11 compliant)
In addition to two-factor authentication, we now provide a complete audit trail procedure. The purpose of the audit trail is to track information about any action that occurs on your network (account involved, nature and time of activity).
With this button, authorized administrators will be able to request the audit trail report for the desired period. After a maximum of 72 hours, the report containing all the actions performed on the network, the users concerned and the time of execution will be sent by email. A maximum of 12 months of history can be generated at a time